Hassle-free Claims

You choose any (really, any) certified repair shop. We pay the bill directly. No painstaking reimbursements.

FAQ-04

Roadside Assistance claims

Locked your keys inside the vehicle? Ran out of gas? Dead battery?

We offer around the clock roadside assistance for flat tires, lockouts, dead batteries, fluid deliveries and emergency tows.

  1. Call for 24-hr roadside assistance help at (800) 999-4501
  2. Tell them your account number is 130040.
  3. They will be out to help you shortly.

Keep in mind that you have a roadside assistance benefit limit of $100 per occurrence.

Key & Fob Replacement claims

Lost or destroyed a key?

  1. Call ahead to any dealership for your car’s brand and tell their service department that you have a key replacement policy.
  2. Explain what happened to your key(s) and have them call us at (877) 681-6663 
  3. At this time you will place an order for your key(s) and/or reprogramming with the dealership.
  4. We will take it from there. $0 deductible on your first claim, $100 deductible on subsequent claims.

Vehicle Repair Protection claims

Something wrong with your car?

  1. Take your car to any repair shop of your choice. 
  2. Once your car is at a repair shop, have them diagnose the problem and give us a call at (877) 681-6663 before they begin working on repairs for claim approval.
  3. Once the repair is completed, pay your $100 deductible to the repair shop and we pay the rest for all covered repairs!

Technology Protection claims

Something wrong with your car?

  1. Take your car to any repair shop of your choice.
  2. Once your car is at a repair shop, have them diagnose the problem and give us a call at (877) 681-6663 before they begin working on repairs for claim approval.
  3. Once the repair is completed, pay your $100 deductible to the repair shop and we pay the rest for all covered repairs!

Tire & Wheel Protection claims

Flat tire? Caught a nail? Hit something on the roadway?

  1. Take your car to any repair shop of your choice.
  2. Once your car is at a repair shop, have them diagnose the problem and determine if your tires or wheel must be repaired or replaced.
  3. After diagnosis, tell them to give us a call at (877) 681-6663 for repair approval.
  4. Once the repair is completed, we will pay the repair shop directly for all covered repairs!

Making a Lease Protection claim

Coming towards the end of your lease? 

  1. Have your dealership do an inspection to find any issues that could cost you money.
  2. Then, call us at (877) 681-6663 within 60 days before your lease end date, or within 60 days after your lease end date, and we will take it from there!