You choose any (really, any) certified repair shop. We pay the bill directly. No painstaking reimbursements.
Locked your keys inside the vehicle? Ran out of gas? Dead battery?
We offer around the clock roadside assistance for flat tires, lockouts, dead batteries, fluid deliveries and emergency tows.
Keep in mind that you have a roadside assistance benefit limit of $100 per occurrence.
Something wrong with your car?
2. Next, take your car to any repair shop of your choice, or save $50 on your deductible at any Firestone Complete Auto Care location – Find a Firestone Complete Auto Care near you.
3. Once your car is at a repair shop, have them diagnose the problem and they should call us at (877) 681-6663 for claim approval.
Claims Department Hours of Operation (At Central Time):
Monday – Friday | 8:00a.m. – 5:00p.m.
Saturday | 10:00a.m. – 2:00p.m.
4. Once the repair is completed, pay your deductible ($50 off at Complete Auto Care) to the repair shop and we pay the rest for all covered repairs!
Flat tire? Caught a nail? Hit something on the roadway?